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Q. 'Common Service Centres (CSCs) can fuel rural India’s growth and bridge the digital divide’. Discuss
Posted on 2019-08-19 06:46:20
https://indianexpress.com/article/india/dinesh-tyagi-ceo-of-csc-initiative-rural-service-centres-can-fuel-rural-indias-growth-bridge-the-digital-divide-5915596/
Eswar
Q. 'Common Service Centres (CSCs) can fuel rural India’s growth and bridge the digital divide’. Discuss
# 1
Replay on 19-08-2019 15:12:42

Q. 'Common Service Centres (CSCs) can fuel rural India’s growth and bridge the digital divide’. Discuss


Ans : The CSCs were introduced to provide citizens access to services through a digital framework.   Every CSC has a basic infrastructure, which is a Computer, a webcam, a scanner and a printer, and some facility for power and connectivity.


Entrepreneurs make their living by delivering services and charging a service fee either from the citizen or the government. A citizen doesn’t need to go to government offices at all and that is the objective of the entire framework.


Data show that between 2014 and 2019, that the total number of transactions at Common Service Centres (CSCs) have grown from 4.5 crore to 17.4 crore and, in terms of value, they have gone up from Rs 1,560 crore to well over Rs 28,000 Crore.


Financial inclusion, banking, insurance, pension are the major drivers in Common Service Centres. Also Railway ticketing and passport application is done. In addition to that if a person in a village wants to buy some product from ITC, Godrej, Patanjali, or IFFCO, or even a computer or phone, they can use the common service centre. In Some CSCs telemedicine, homoeopathy, ayurvedic, allopathy and using emerging technology for diagnostic tests available.


Recently, CSCs machinery has tied up with HDFC bank to give some new products to rural India. The bank issues a card, called the HDFC card, which can be given to any small and medium enterprise.  Also, issues credit card which can benefit six crore small and medium business. It will help them to do more business and create employment. This is going to redefine the way credit is extended to people across the country.


CSCs can be spread in education (specifically online mode) in rural areas. CSCs have got a mandate for managing BharatNet for the last mile for 1,20,000 panchayats and focus is to streamline the entire BharatNet network. There will be phenomenal growth potential for the rural economy if we can try to maintain the BharatNet system.

 
Provision of various services by CSCs at affordable rates in rural areas, reduce digital gap, enhance financial inclusion and contribute to GDP phenomenally.
 
 
 




MOHAN NALLAMILLI
Q. 'Common Service Centres (CSCs) can fuel rural India’s growth and bridge the digital divide’. Discuss
# 2
Replay on 20-08-2019 20:57:57
The CSC's were introduced to provide citizens access to services through a digital framework. They provide central and state government services along with services such as  banking, insurance, pensions, railway ticketing, passport application and other utility services etc.   

Fueling rural India's growth:

As an agent of change -

  • Promoting rural entrepreneurship through proper guidance and information dissemination
  • Providing access to education facilities similar to those available to urban people
  • Provides certified courses such as computer education, law through online or using GIAN or MOOC's provided by government
  • Offers health services such as tele - medicine,  homoeopathy, ayurvedic, allopathy and even diagnostic tests related to emerging technologies which will ensure good health of rural people
  • Makes socially backward people a part of inclusive growth
  • Enable community participation resulting in collective actions for a social change which is required in dealing solid wastes, water crisis etc
  • With support from Village resource centre, CSC's can offer information related to weather, marketing, watershed development to farmers which will improve their productivity and incomes
  • It can offer skill development trainings depending on the nature of work requirements available in the surroundings or as per industrial requirements to those who have such aspirations
  • It can help farmers and other small scale industries to go through banking procedures to avail timely credit / loans 
Bridging the digital divide -

  • Provides internet services to people along with making them aware the utility of it in their daily activities such as getting information on whether, plant or animal diseases, new techniques of animal husbandary etc.
  • They can train people on usefulness of mobiles 
  • Introducing new courses on artificial intelligence, blockchain, machine learning for a very nominal fee and develop entrepreneur acumen needed to resolve local issues
  • CSC's are connected with AePS which enables them to disburse direct benefit transfers to rural people
  • CSC's can play a crucial role in attaining universal digital literacy by coordinating with PM-DISHA program.
  • CSC's can provide the digital content in vernacular languages which will make rural people digitally inclusive.
CSC's have a great potential as they are operated by local people which can infuse trust and confidence among rural people and make them move towards transformation and thereby ensuring a socially, financially and digitally inclusive society.

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